Improvement of Product Quality

Basic Approach

The Sanwa Group aims to protect precious lives and achieve a more affluent and convenient society by offering products and services that provide safety, security and convenience to customers all over the world.

The Sanwa Group's Quality Policy

We earn the satisfaction and trust of our customers by improving the quality of our products and services with a customer and on-site orientation.

Fiscal 2017 Sanwa Group Quality Objectives

We will intensify our policy of "valuing initiatives and on-site orientation," develop workable quality management systems and improve customer satisfaction.

  1. Improve product safety
  2. Improve the quality of products, services and business etiquette

Initiatives to Improve Quality in line with Business Processes

Improving Quality throughout the Product Lifecycle

The Sanwa Group has acquired ISO 9001, the international standard for quality management systems, at main Group companies, and ensures the quality of its products through meticulous checks performed by respective departments at each stage from product development, to manufacturing, sales and installation.