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Human Capital Development

Policy

The Sanwa Group focuses on the development of human capital capable of creating value by enhancing systems and work environments enabling employees to maximize their capabilities.
To ensure fair evaluations and treatment, we are working to uphold the minimum wage and maintain wage levels that allow employees to have job satisfaction based on the labor market and actual situation of each country and region.
Promotions and bonuses in the Japanese market are determined based on performance evaluations, which assess results achieved, and competency evaluations, which evaluate the abilities and behaviors demonstrated in the given roles. Through regular feedback meetings with supervisors, we aim to support growth, clarify challenges, and invigorate the organization.

Medium-term Management Plan 2027 "Sanwa Group Human capital strategies"

The Sanwa Group, aiming to become the "Global Leader of Smart Entrance Solutions" as outlined in its long-term management vision, has focused on strengthening human capital in its "Medium-term Management Plan 2024" by emphasizing individual growth through initiatives such as talent development using skill maps. In the "Medium-term Management Plan 2027," the Group is further enhancing its focus on people, with the goal of "improving engagement through the growth of individuals and organizations, and becoming a company full of purpose and appeal." To achieve this, three human resource strategies have been formulated and are being promoted: "Securing talent, strategic personnel deployment and development, linked to regional business strategies" "Creating safe and healthy workplaces and promoting wellbeing" "Maximizing organizational performance through improved engagement".

Maximizing organizational performance through improved engagement

To Sustainably Create Value

To sustainably create value

At the Sanwa Group, we take a holistic view that integrates labor costs and other investments in human capital with our operating profit performance. Therefore, we have defined the metric of value added per employee as the sum of labor costs per employee and operating profit per employee. Centered on the strengthening of human capital outlined in our Medium-Term Management Plan 2027, we aim to achieve a 19.3% increase in this metric in fiscal 2027 versus fiscal 2022, with the goal of establishing a virtuous cycle that enables sustainable value creation.

Human capital strategies Key themes Metrics and targets Scope
  • Securing talent,
    strategic personnel
    deployment and
    development, linked
    to regional business
    strategies
  • Human capital development tied to growth strategies
NewAnnual training hours per employee: 38 (FY2027) Sanwa Shutter Corporation
  • Raising the level of digital and other skills and developing specialized human capitals
NewDigital education (fundamentals) participation rate:90% (FY2027) Sanwa Shutter Corporation
NewDigital education (application) participants: 70 (FY2027) Sanwa Shutter Corporation
  • Creating safe and
    healthy workplaces
    and promoting
    wellbeing
  • Active participation of
    diverse human capital
Ratio of female employees Raised25% or higher (FY2030) Consolidated
New15% or higher (FY2030) Sanwa Shutter Corporation
NewRatio of female new graduate hires: 30% or higher(every year) Sanwa Shutter Corporation
Ratio of female managers Raised20% or higher (FY2030) Consolidated
  • Development of a pleasant
    work environment
Ratio of male employees
taking childcare leave
New70% or higher (FY2027) Sanwa Shutter Corporation
Raised100% (FY2030) Sanwa Shutter Corporation
  • Promotion of
    health management
ContinuedObesity rate (BMI of 25 and above: 30% (FY2030) Domestic Group companies
ContinuedSmoking rate: 25% (FY2030) Domestic Group companies
ContinuedRate of high-risk persons undergoing screening:100% (FY2030) Sanwa Shutter Corporation
RaisedRate of taking annual paid leave: 70% (FY2027) Sanwa Shutter Corporation
  • Maximizing
    organizational
    performance through
    improved engagement
  • Shared mission and management philosophy
  • Review of compensation system
  • Revitalization of internal communication
  • Improvement of motivation to contribute
Introduction of restricted stock grant plan for management Sanwa Shutter Corporation
Conducting an Engagement Survey Domestic Group companies
  • NewKPIs newly set in the Mid-Term Management Plan 2027
  • RaisedKPIs with targets raised in the Mid-Term Management Plan 2027
  • ContinuedKPIs continued from the Mid-Term Management Plan 2024

1.Securing talent, strategic personnel deployment and development, linked to regional business strategies

We are promoting talent management aligned with regional business strategies to achieve sustainable growth and strengthen competitiveness. To support stable business operations and the steady execution of management strategies, we are securing the necessary human resources and enhancing organizational functions by flexibly reviewing organizational structures and personnel assignments in response to market characteristics and customer needs. Additionally, by visualizing the required skills and providing effective training, we are improving the performance of both individuals and the organization as a whole. Furthermore, we are focusing on the development of "digital talent" essential for driving our digital transformation strategy, which aims to create new added value. We support the acquisition of both fundamental and specialized knowledge related to digital skills.

2.Creating safe and healthy workplaces and promoting wellbeing

We aim to enhance employee well-being by creating an environment where each individual--who plays a vital role in value creation--can work with peace of mind and in good physical and mental health, supported by improved compensation and benefits. We are actively and strategically promoting employee health through thorough safety and health management, addressing health issues such as high smoking and obesity rates, and providing mental health support, thereby advancing our health-focused management approach.
In addition, to support flexible working styles tailored to life stages and individual circumstances, we are implementing measures such as hourly paid leave, partially paid childcare leave and nursing leave, and expanding the scope of short working hours for childcare and nursing leave eligibility (to include employees raising children up to the sixth grade). These efforts reflect our commitment to respecting diversity and creating a workplace where everyone can fully demonstrate their abilities.

3.Maximizing organizational performance through improved engagement

By enhancing individual employee engagement, we aim to maximize overall organizational performance and achieve sustainable growth and value creation. To foster a shared sense of purpose, we regularly communicate messages from management and engage in dialogue regarding our mission--"Contributing to society by providing safety, security, and comfort"--as well as our shared values, management philosophy, and behavioral guidelines that each employee is encouraged to follow.
The Sanwa Group has deeply embedded the PDCA mindset across all operations, encouraging continuous improvement driven by a strong awareness of issues. This approach is integrated into the daily work of everyone, from top management to individual employees. By aligning organizational direction with individual roles, we enhance employee autonomy and motivation, thereby improving overall performance.Looking ahead, we plan to conduct engagement surveys and use the results to continuously identify organizational challenges and implement improvement measures. These efforts will strengthen organizational capabilities and contribute to better business performance.

Talent Development Program

Our training framework consists of on-the-job training (OJT), off-the-job training (Off-JT) conducted outside of daily operations, and self-directed learning initiatives undertaken by employees. To develop professional talent capable of achieving management goals and to enhance job performance capabilities, we implement training programs systematically and strategically based on company policies. We also aim to maximize the effectiveness of education by evaluating the curriculum and providing follow-up support to participants.

Training system (Group Companies in Japan)

Tiered Training Program

At the Sanwa Group, we conduct tiered training programs designed to help employees acquire the mindset, skills, knowledge, and methods required at each level of the organization, based on their position, years of service, and roles.

Target Group Program Name Purpose
New Graduates New Employee Training (Sanwa Professional Human Capital Training Plan)
  • Learn mindset as a working professional, management philosophy, basic knowledge, and product knowledge.
  • University graduates undergo a two-year job rotation through OJT in core business areas (sales, manufacturing, design, installation) to develop a holistic perspective.
Follow-Up Training (2nd & 3rd Year)
  • In the 2nd year, learn work fundamentals and purpose, and develop a personal transformation plan.
  • In the 3rd year, identify personal development challenges and acquire skills in mentoring and problem-solving.
Mid-Career Hires Mid-Career Employee Training
  • Learn mindset for success, management philosophy, basic and product knowledge, safety and health knowledge.
  • Build internal human networks.
OJT Leaders for New Employees OJT Leader Training
  • Understand the role and mindset of OJT leaders.
  • Acquire coaching and communication skills to effectively train new employees.
Mid-Level Employees (Specific Grades) Mid-Level Employees training
  • Develop leadership and mentoring skills as core members of the organization.
  • Strengthen communication and coordination skills for smooth collaboration across departments.
Next-generation leader training
  • Selection from Grade 6 employees by the Business Headquarters to develop next-generation managerial candidates
  • Learn essential mindset and skills as core personnel and foster awareness as next-generation leaders
Managers New Manager Training
  • Learn roles and skills required for management positions.
  • Gain knowledge in labor management, performance evaluation, line care, team management, and diversity.
Manager Training for New Employee Onboarding
  • Learn mindset, communication methods, and development approaches for welcoming and training new employees.

Sanwa Management Training School

Image of Sanwa Management School
Sanwa Management Training School

Since fiscal year 2002, the Sanwa Group has been offering its original leadership development program, the Sanwa Management Training School, designed to cultivate leaders who can think from a broad, strategic perspective like top executives.

Upon completion, participants present innovative proposals that contribute to enhancing corporate value directly to the President and executive officers. To date, more than 500 graduates have completed the program, many of whom now serve as executives and leaders across various departments, driving the Sanwa Group forward.

Development of Global Talent

Image of overseas practical training at ODC
Global trainees (ODC)

Under the Sanwa Global Vision 2030, the Sanwa Group is accelerating its global expansion with the goal of becoming the Global Leader of Smart Entrance Solutions. In line with this vision, we are actively developing global talent equipped not only with language proficiency and communication skills, but also with cross-cultural understanding, initiative, and a spirit of challenge.
Specific initiatives include a one-year overseas practical training program in the United States (ODC) and language training programs such as English e-learning. Additionally, approximately 20 employees from Japan are dispatched to ODC, NF, and other Asian group companies as part of intercompany talent exchange efforts. These initiatives help instill the Sanwa Group's vision and strategy across global locations, fostering stronger collaboration and a sense of unity throughout the Group.

Cultivation of DX professionals

As AI, IoT, and other information technologies evolve on a daily basis, companies have faced new challenges in securing human resources with the skills necessary for DX to leverage these technologies and boost their competitiveness. In fiscal 2022, the Sanwa Group established the goal of raising basic IT and DX literacy standards among employees. At Level 1, the focus is on providing employees with foundational knowledge of IT and DX skills; at Level 2, on implementing operational reforms and productivity improvements through data utilization and the digitalization of operations; and at Level 3, on developing leaders who can drive business transformation. Through these efforts, we are working to enhance DX literacy Group-wide.

Digital education implementation in FY2025

Fundamentals education

We conducted e-learning sessions covering a wide range of topics for all employees in Japan, including the necessity of utilizing digital technologies, IT ethics, security literacy, data collection and utilization, and fundamental DX knowledge.

Fundamentals education participation rate
FY2025

(FY2027 KPI: 90%)

83.8%

Application education

We conducted a two-phase program for employees selected from each department, consisting of a one-day webinar on data utilization and a two-day training session on the Power Automate business automation tool.

Power Automate training (two days) in application education

Application education participants
FY2025

(FY2027 KPI: 70 employees)

81employees

Fostering a Sense of Ownership in Management

To foster a sense of ownership in management and support long-term asset building for employees, the Sanwa Group has established an Employee Stock Ownership Plan for all domestic group employees. We actively encourage participation through various initiatives, including incentive contributions based on employee investments. This program helps enhance employees' awareness of their role in corporate management while also supporting their financial well-being over the long term.

FOCUS

Career enhancement training (for female employees)
Image of career advancement training

Since fiscal 2022 we have held new career development training sessions designed for female employees who have worked for the Group for ten or more years. The training is part of our human capital development for future management candidates, and is also an opportunity for individual career development. Through the training, participants consider the unique characteristics women possess and the career challenges they face.
With a renewed outlook on their current work and life, they see themselves in a more positive light, fostering their drive for career development.

Improving Employee Engagement

Conducting an Engagement Survey (Japan)

We conducted an engagement survey for all employees across all domestic Group companies in fiscal 2025. Moving forward, we will collaborate with our human resources units and regional talent development teams to utilize the engagement survey as a catalyst for behavioral change, thereby fostering a corporate culture that supports the growth of both individuals and the organization.

Overview of the FY2025 survey

Total engagement score

63points

(out of 100)

Survey period October 16-31, 2025
Target respondents All employees of domestic Group companies (regular employees, mid-career hires, Mate employees, senior employees, and directly-hired employees)
Method Anonymous online survey (multiple-choice format)
Number of questions 32
Response rate 97% (6,255 respondents of 6,421 target respondents)

Components of the engagement survey score

Work drivers
Key driver Sub-item
Job responsibilities Fulfillment
Autonomy
Personal growth Sense of accomplishment
Opportunities for growth
Health Workload
Stress response
Support Job-related support
Support for personal growth
Clarity of mission and goals
Support from colleagues during difficult times
Interpersonal relationships Relationship with supervisors
Relationship with coworkers
Recognition Recognition for comments and opinions
Recognition for achievements
Satisfaction with evaluations
Organizational drivers
Key driver Sub-item
Philosophy and strategy Empathy with mission and vision
Agreement with company policies and business strategies
Pride in business and services
Trust in management
Organizational culture Provision of career opportunities
Culture of taking on challenges
Interdepartmental cooperation
Appropriateness of praise
Environment Satisfaction with the work environment
Work-life balance
Satisfaction with compensation
  • (Source) Excerpted from "Engagement Run! Training: Engagement Improvement Training" by SMBC Wevox, Inc.

Conducting an Engagement Survey (Overseas)

In North America, ODC conducts a full engagement survey, designed to gain a comprehensive understanding of employee engagement, and a pulse survey, which tracks progress on key priority areas, in alternating years. In 2025, ODC achieved a response rate of 90% among the 4,789 eligible employees. The Novoferm Group in Europe is also gradually expanding its employee satisfaction survey and plans to conduct it for all employees in fiscal 2026.

Securing and Training Installation Technicians

Installation Training Center

Image of the construction training center
Installation Training Center

Sanwa Shutter Corporation has established a high level and scaled development base for strengthening the skills of installation technicians and for continuous recruitment and training. We began establishing specialist training facilities in 2008 with the purpose of strengthening education for installers, and are working to improve installation quality and related skills.
At the Installation Training Center over 1,000 people are actively improving their skills and product developers and installation technicians with exceptional abilities give lectures including "freshman installation technicians training" and "product installation qualification training" that grants installation qualification based on 19 categories and 105 kinds of products. We also endeavor to develop installation technicians with the capability to install various kinds of products.