Risk Management and BCP

Basic Approach

The Sanwa Group ensures stable business management by implementing a Group-wide risk management system and working to predict and prevent potential risks, as well as by responding appropriately to risks as required for business continuity.

In Executing Risk Management

Based on its risk management regulations, the Sanwa Group identifies, analyzes, and evaluates business execution-related risks as well as undertakes measures required to avoid and/or mitigate risks. As a organization dedicated to promoting risk management, the Group CSR Promotion Council reports and deliberates on the Sanwa Group’s basic risk management policies, risk management-related plans, and the progress of initiatives. In addition, the subordinate Quality, Environment and CSR Promotion Council and each Group company’s CSR Promotion Council manage risks by appropriately and rapidly responding to risks that occur during the course of each company’s business activities.

In addition to the aforementioned, since fiscal 2020 we have been building a management system to identify, from the top down, Company-wide risks that may have a significant impact on business operations and to work across departments to mitigate these risks. In fiscal 2020, we worked on creating a sales management and checking framework, implementing checks based on an internal control system checklist, and strengthening work hour management in line with the stated objective of reducing compliance-related risk at all Group companies in Japan.

Risk Management Related to Climate Change

The Sanwa Group recognizes climate change as a key management issue. Basic policy and other important policies related to climate change are discussed by the Group CSR Promotion Council, a dedicated risk management promotion organization, and reflected in our short- and long-term management plans. The Council regularly submits reports to the Board of Directors. In this way, we have systems in place to ensure that the Council is properly supervised by the Board of Directors.

Climate Change Governance Structure

Board of Directors Supervises response to climate change Once a year
Group CSR Promotion Council Formulates basic policy on climate change
Formulates future priorities pertaining to climate change
Four times a year
Officer in charge Director, Executive Officer in charge of CSR  
Department in charge Corporate Communication Department  

Climate Risk Management Framework

Business Continuity Plan

Concept of the BCP

The Sanwa Group's business continuity plan (BCP) is based on disaster prevention measures to protect employees' lives and the company's assets. The objective is the continuity and rapid recovery of our core businesses.
We formulated the BCP with a focus on improving disaster prevention measures, based on the idea that we are not able to continue business without ensuring the safety of employees.
A BCP has been formulated for Group companies that have their head offices in metropolitan Tokyo, including Sanwa Shutter. The BCP assumes risks from an earthquake with its epicenter directly beneath metropolitan Tokyo.

Main Measures in the BCP

  • Establishment of rules and a manual for rapid resumption of business operations after a disaster
  • Stockpiling of water, food and other supplies, measures to prevent equipment from falling, and introduction of a safety confirmation system for employees
  • Annual drills conducted by the emergency headquarters assuming an earthquake directly beneath metropolitan Tokyo
  • Arrangement of alternate means of procuring materials and parts, such as a dual sourcing system
  • Relocation of servers for core internal systems to a data center designed to withstand an earthquake of upper 6 on the Japanese seismic intensity scale of 7

Basic Policy


  • Ensure the safety of employees, installers, internal contractors and their families
  • Quickly resume business operations to avoid loss of business opportunities and maintain existing customers
  • Cooperate with local residents near business sites and contribute to society

Core businesses* targeted

  • Supply, maintenance and inspection of shutters and doors

*Core businesses: Defined as the products and services without which we would not be able to operate

Establishment of the Information Security Countermeasures Council

Sticker calling attention to suspicious emails
Poster to to raise awareness of security for our supply chain and partner companies

In June 2019, we established the Information Security Countermeasures Council chaired by the executive officer in charge of the Corporate Planning Unit in order to enhance and promote security countermeasures during emergencies. The Information Security Countermeasures Council identifies security risks Group-wide (including overseas operations); investigates, formulates and implements various measures to maintain and increase security levels; and aims to formulate security measures based on the latest information received mainly from external organizations. In addition, we have established the 24-hour telephone/email hotline Virus 110 as a concrete security measure, provided training on targeted e-mail attacks, distributed security goods to raise awareness of information security, implemented measures to raise awareness of security measures among companies in our supply chain and partner companies, and conducted e-learning-based training programs.
In 2020, we worked on a business continuity plan (IT-BCP) to ensure we are prepared in the event of a cyber-attack.
Going forward, we will work to further enhance information security countermeasures through multilayered initiatives in both hardware and software areas.