Sanwa Group is dedicated to strengthening our stakeholder engagement, not only with shareholders and investors, but also with local communities and employees.
Basic Philosophy
The Sanwa Group’s business activities are supported by many different stakeholders. Based on opinions and evaluations obtained through active dialogue with various stakeholders, notably customers, business partners, local and regional communities, investors, shareholders, employees and their families, we engage in business and social contribution activities that incorporate the opinions of society by reflecting our understanding of issues in our business activities.
Method of Dialogue with Stakeholders
Dialogue with Customers
The Sanwa Group provides safety, security and comfort through products and services as a manufacturer based on feedback from customers.
- Extensive network with around 500 locations (divisions) throughout Japan
- Nationwide 24-hour full-time service (FTS) for service-related inquiries
- Compile a database of feedback gathered at the Customer Center and share throughout the Company
See “Improvement of Customer Satisfaction” for more details
Dialogue with Investors and Shareholders
The Sanwa Group will work to drive sustainable growth and enhance corporate value by reflecting the dialogue we have with investors and shareholders in management, while disclosing information in a timely and appropriate manner in order to improve transparency in our corporate activities.
- Financial results presentations (twice a year)
- IR meetings
- Overseas roadshow (United States, Europe and Asia)
- Briefings for individual investors
- Factory tours for institutional investors (as needed)
- Publication of Integrated Report
See “Investor Relations” for more details.
Dialogue with Business Partners
The Sanwa Group will build mutual trust based on fair and honest principles with business partners and promote mutual development as a best partner with the aim of growing together through ongoing business relationships.
- Information sharing and mutual encouragement through "Sanwakai"group, which comprises suppliers, affiliated manufacturing companies
- On-site survey of component suppliers
- Continued training for installers
- Publication of “TECH SANWA” newsletter for installers
- Holding of installations contests
- Dialogue with ODC distributors
See “Quality Assurance and Enhancement” for more details.
Dialogue with Employees
The Sanwa Group will work to strengthen two-way communication with the aim of enhancing employee satisfaction toward the realization of a pleasant and motivating work environment based on an understanding that each employee is the driving force behind value creation.
- Revision of Long Working Hours
- Promote of the Active Role of Women
- Implement employee satisfaction surveys
- Internal control system (Japan, the United States, Europe, Asia)
See “Respect for Human Rights” for more details.
Dialogue with Regional and Local Communities
The Sanwa Group will conduct business activities while striving to ensure harmonious coexistence with the earth and local communities in order to contribute to the realization of a sustainable, affluent society as a good corporate citizen.
- Initiatives to prevent and minimize disasters
- Environmental preservation activities
- Regional and social contribution activities
See “Coexistence with Local Communities / Social Contribution“ for more details.
Participation in External Initiatives
Task Force on Climate-Related Financial Disclosures
Sanwa Holdings fully endorses the recommendations of the Task Force on Climate-Related Financial
Disclosures (TCFD), an organization that will recommend the disclosure of information on climate
change risks and opportunities for companies from December 2021.
We are also a member of the TCFD Consortium, a business association of domestic supporters of TCFD.
See "Initiatives based on TCFD recommendations (Responding to Climate Change Risks and Opportunities)" for more details.
Japan Climate Initiative
In December 2022, we started participating in the Japan Climate Initiative (JCI) network based on an endorsement of JCI’s declaration of “Joining the front line of the global push for decarbonization from Japan.” The JCI is a network committed to strengthening communications and exchanging strategies and solutions among all particpants that are taking action to combat climate change in Japan, including companies, local governments and NGOs.
Outside Evaluations
Since August 31, 2015 Sanwa Holdings has been included as a component of the JPX-Nikkei Index 400, a new stock index jointly developed by Japan Exchange Group, Inc., Tokyo Stock Exchange, Inc. and Nikkei Inc.
We were selected as a constituent of the FTSE4Good Index Series and the FTSE Blossom Japan Index, equity indices developed by FTSE Russell, in June 2021, and the FTSE Blossom Japan Sector Relative Index in March 2022.
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(FTSE4Good Index Series)
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(FTSE Blossom Japan Index)
Starting from December 2023, we have been selected as a constituent of the "MSCI NIHONKABU ESG SELECT LEADERS" index, developed by MSCI Inc. in the United States. Our company has received an "AA" rating in the MSCI ESG ratings as of March 2024.
※The inclusion of Sanwa Holdings Corporation in any MSCI index, and the use of MSCI logos, trademarks, service marks or index names herein, do not constitute a sponsorship, endorsement or promotion of Sanwa Holdings Corporation by MSCI or any of its affiliates. The MSCI indexes are the exclusive property of MSCI. MSCI and the MSCI index names and logos are trademarks or service marks of MSCI or its affiliates.
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(MSCI NIHONKABU ESG SELECT LEADERS INDEX)
Starting from June 2024, we have been selected as a constituent of the "Sompo Sustainability Index," managed by Sompo Asset Management Co., Ltd.
In February 2024, we received a "A-" rating in "Climate Change" from CDP, a non-profit organization that collects and analyzes information on the climate change strategies, greenhouse gas emissions, and other environmental initiatives of major companies around the world.
Sanwa Holdings was awarded 3.5 stars in the “2024 Nikkei Sustainable Comprehensive Survey SDGs Management Edition” by the Nihon Keizai Shimbun (November 2024).
This survey, through the following 4 categories, “SDGs strategy / Economic Value”, “Social Value”, “Environmental Value”, “Governance”, comprehensively evaluates how well a company transfers its contribution to the SDGs into the increase in its corporate value, defined as “SDGs Management”.
Sanwa Holdings received the Commendation Award in the “Internet IR Award 2024” by Daiwa Investor Relations Co., Ltd. (December, 2024)
Sanwa Holdings won the highest-level AAA rating in the annual survey of all Japanese listed companies’ websites in FY2024 conducted by Nikko Investor Relations Co., Ltd. (December, 2024)
